Privacy Policy

Who are we?

We are Zen Tax Consultants Ltd and can be contacted on the details below: Emails: & Telephone: 01344 893808

Why do we collect and use your personal information?

We collect and use your personal information in order for us to process your profit & loss accounts, income tax returns, corporation tax returns, VAT returns & payroll.

What happens if I do not provide my personal information?

We need your personal information in order to process your profit & loss accounts & tax returns. If we do not collect your personal information we will not be able to provide our services to you.


Who will we share your personal information with?

We may share your personal information with:

  • Her Majesty’s Revenue & Customs;
  • Other legal authorities if required by law;
  • Credit reference institutions upon your consent – for example for a mortgage application or rent reference.

We may pass your information to our third party partners, agents, sub contractors & other associated organisations specifically to complete tasks on your behalf. When we utilise third parties we will only make available any personal information that is required in order to deliver the appropriate service on your behalf. Third parties will not be able to use any of your information we provide them for their own purposes & they must ensure the information is kept securely.

We will not pass your information to any other individuals or organisations outside our normal working practices without your consent.

How long will we store your personal information?

We will retain your personal information only to fulfil our ongoing legal & taxation requirements.

What are your rights in relation to your personal information?

Right to access
 You have the right to request copies of the personal information we hold about you at any time. 

Right to rectification
 You have the right to request that we correct any inaccurate personal information we hold about you. 

Right to erasure 
You have the right to request that we delete your personal information from our records. 

Please note that we will not be able to delete your personal information whilst we are still providing our services to you. We will be able to delete your personal information once our service to you is completed and your personal information is no longer needed to fulfil our ongoing reporting requirements.

Right to restrict processing 
You have the right to request that we restrict how we use your personal information. 

Right to object 
You have the right to object to the collection and use of your personal information at any time. 

Right to data portability 
You have the right to obtain a copy of your personal information in a legible and compatible format such as Excel or Word. 

How can I exercise my rights in relation to my personal information?

You can exercise all of your rights by contacting us on any of the above contact details. 

How do I lodge a complaint about the use of my personal information?

You can lodge a complaint with us directly by contacting us on one of the above contact details.
  You also have the right to lodge a complaint directly with the Information Commissioner’s Office (ICO). The ICO are the regulator who makes sure that we use your personal information in a lawful way. 
You can lodge a complaint with the ICO via their website or by phone on 0303 123 1113.

The Website

This website and it’s owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website comply’s to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for website’s to obtain explicit consent from users before leaving behind or reading files such as cookies on a users computer / device.

Cookies are small files saved to the users computers hard drive that track, save and store information about the users interactions and usage of the website. This allows the website, through it’s server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and it’s external serving vendors.

This website uses tracking software to monitor it’s visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [ ].

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Updated: 21 May 2018.


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